About this Event
This workshop is for those who want to get better at our work. Most problems that arise are addressed in superficial ways, what some call "first-order problem-solving." That is, we work around the problem to accomplish our immediate objective, but do not address the root causes of the problem so as to prevent its recurrence. By not addressing the root cause, we encounter the same problem or same type of problem again and again, and operational performance does not improve. The A3 Process helps people engage in collaborative, in-depth problem-solving. It drives problem-solvers to address the root causes of problems which surface in day-to-day work routines. The A3 Process can be used for almost any situation. Using the A3 helps to visually tell the problem story in a single document.